Privacy Policy

At Memoire Siem Reap Hotel, safeguarding the privacy and security of our guests personal information is paramount. This Privacy Policy outlines our practices concerning the collection, usage, disclosure, and protection of the information provided to us during your stay or while using our services. By accessing our website or providing your information to us, you implicitly agree to the terms outlined in this Privacy Policy.

  1. 1. Information Collection:
    We collect various types of information, including personal details such as name, contact information, and payment details, which you provide when making a reservation or using our services. Additionally, we gather usage information such as IP addresses and browsing data to improve your experience on our website. Cookies and similar tracking technologies are utilized to enhance your browsing experience and collect data on your preferences and activities.

  2. 2. Usage of Information:
    The information we collect is primarily used to process reservations, deliver services, and communicate with you regarding your stay. With your consent, we may also use your personal information for marketing purposes, such as sending promotional offers or newsletters. However, we will never sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

  3. 3. Information Sharing and Disclosure:
    Your personal information may be shared with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. Additionally, we may disclose your information in response to legal requirements or lawful requests.

  4. 4. Data Security:
    We prioritize the security of your personal information and implement reasonable measures to prevent unauthorized access, disclosure, or alteration. While we strive to maintain the security of your data, it is important to note that no transmission over the internet or electronic storage system can be guaranteed to be completely secure.

  5. 5. Your Rights:
    You have the right to access, correct, or delete your personal information, and we encourage you to contact us if you wish to exercise these rights or have any questions regarding our Privacy Policy.

  6. 6. Updates to Privacy Policy:
    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any material changes will be communicated by posting the updated Privacy Policy on our website.

By utilizing our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, usage, and disclosure of your information as described herein. Should you have any inquiries or concerns regarding our Privacy Policy, please do not hesitate to contact us.